What does it take to consistently deliver positive experiences?

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Start with finding-out what your audience truly wants and you will be on the right path.

There are now millions of websites, all trying to get visitors’ attention. So what does it take to capture and maintain visitors’ interest? Quality content is a sure winner but be aware that what is perceived as quality content for someone may not necessarily be considered interesting for someone else. It is up to you to select who you want to reach-out to in order to meet your corporate objectives and to write your posts in a language and style that speaks specifically to that audience.

Focus-groups with a good representation of members from your target market is one of a few ways to gather information on your customers’ expectations. Another would be simple one-on-one conversations with the people whose business you are trying to attract and retain.

What is Considered Quality Content?

  • Content that is created by an expert on a topic
  • Content that is up-to-date, real time stuff
  • Content that is unique, not available everywhere else (personalized stuff)
  • Content that is innovative, highlights new ideas & concepts
  • Content that is informative, educational
  • Content that is entertaining
  • Content that is well written and displayed
  • Content that is reliable
  • Content that is consistently delivered

  • Engaging content is only one of the reasons that your website visitors will choose to do business with you. When you produce quality content on a consistent basis, you attract a loyal readership. The focal point of your online marketing efforts should be in producing quality content to capture your visitors’ interest and cultivate long-term customer relationships. Another important factor are the relationships that you build through genuine caring and personal engagement.

    Happiness is Sharing your Content!

    Written by

    CIO, Contenta Web Services - Louise Lalonde-Morin is an innovative and creative Web Projects Manager with 20+ years of experience developing web business solutions for small and medium-size organizations. Louise delivers the right mix of Business, Content, and Design.

    No Comments to “What does it take to consistently deliver positive experiences?”

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